In a gaming establishment, conduct financial transactions for patrons. May reconcile daily summaries of transactions to balance books. Accept patron’s credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gaming chips, tokens, or tickets to currency upon patron’s request. May use a cash register or computer to record transaction.
Duties and Tasks:
1) Supply currency, coins, chips, and gaming checks to other departments as needed.
2) Provide assistance in the training and orientation of new cashiers.
3) Provide customers with information about casino operations.
4) Record casino exchange transactions, using cash registers.
5) Prepare bank deposits, balancing assigned funds as necessary.
6) Prepare reports, including assignment of company funds and recording of department revenues.
7) Establish new computer accounts.
8) Cash checks and process credit card advances for patrons.
9) Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.
10) Perform removal and rotation of cash, coin, and chip inventories as necessary.
11) Follow all gaming regulations.
12) Maintain confidentiality of customers’ transactions.
13) Count funds and reconcile daily summaries of transactions to balance books.
14) Convert gaming checks, coupons, tokens, and coins to currency for gaming patrons.
15) Maintain cage security.
16) Determine cash requirements for windows, and order all necessary currency, coins, and chips.
17) Verify accuracy of reports such as authorization forms, transaction reconciliations, and exchange summary reports.
Activities:
1) Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
2) Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
3) Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
4) Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
5) Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
6) Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
7) Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
8) Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
9) Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
10) Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
11) Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
12) Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
13) Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
14) Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
15) Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
16) Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
17) Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
18) Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
19) Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
20) Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
21) Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
22) Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
23) Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Abilities:
1) Oral Expression — The ability to communicate information and ideas in speaking so others will understand
2) Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
3) Written Comprehension — The ability to read and understand information and ideas presented in writing.
4) Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
5) Speech Recognition — The ability to identify and understand the speech of another person.
6) Speech Clarity — The ability to speak clearly so others can understand you.
7) Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
8) Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
9) Near Vision — The ability to see details at close range (within a few feet of the observer).
10) Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
11) Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
12) Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
13) Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without ‘giving out’ or fatiguing.
Knowledge
1) Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.y.
2) English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
3) Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.