MANAGEMENT ANALYST

Job Definition:

• Management and organization analysts assist organizations to achieve greater efficiency and solve organizational problems. They study organizational structures, methods, systems and procedures.

Job Description:

• Conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.

Duties and Tasks:

• 1) Review forms and reports, and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.
• 2) Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
• 3) Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
• 4) Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
• 5) Design, evaluate, recommend, and approve changes of forms and reports.
• 6) Recommend purchase of storage equipment, and design area layout to locate equipment in space available.
• 7) Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
• 8) Gather and organize information on problems or procedures.
• 9) Analyze data gathered and develop solutions or alternative methods of proceeding.
• 10) Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
• 11) Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.

Activities:

• 1) Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
• 2) Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• 3) Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• 4) Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• 5) Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
• 6) Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
• 7) Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• 8) Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• 9) Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
• 10) Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• 11) Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.12) Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
• 13) Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
• 14) Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• 15) Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
• 16) Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
• 17) Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
• 18) Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• 19) Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• 20) Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
• 21) Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
• 22) Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
• 23) Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Abilities:

• 1) Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• 2) Speech Clarity — The ability to speak clearly so others can understand you.
• 3) Written Expression — The ability to communicate information and ideas in writing so others will understand.
  4) Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• 5) Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Knowledge

• 1) Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• 2) English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• 3) Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• 4) Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• 5) Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.