PARKING LOT ATTENDANT

Job Definition:

Job Description:

• Park automobiles or issue tickets for customers in a parking lot or garage. May collect fee.

Duties and Tasks:

• 1) Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
• 2) Keep parking areas clean and orderly to ensure that space usage is maximized.
• 3) Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
• 4) Patrol parking areas in order to prevent vehicle damage and vehicle or property thefts.
• 5) Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
• 6) Greet customers and open their car doors.
• 7) Calculate parking charges, and collect fees from customers.
• 8) Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.
• 9) Lift, position, and remove barricades in order to open or close parking areas.
• 10) Inspect vehicles in order to detect any damage.
• 11) Review motorists’ identification before allowing them to enter parking facilities.
• 12) Escort customers to their vehicles in order to ensure their safety.
• 13) Service vehicles with gas, oil, and water.
• 14) Perform maintenance on cars in storage in order to protect tires, batteries, and exteriors from deterioration.

Activities:

• 1) Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• 2) Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
• 3) Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• 4) Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
• 5) Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
• 6) Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• 7) Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• 8) Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
• 9) Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• 10) Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• 11) Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
• 12) Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
• 13) Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• 14) Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• 15) Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Abilities:

• 1) Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• 2) Far Vision — The ability to see details at a distance.
• 3) Speech Recognition — The ability to identify and understand the speech of another person.
• 4) Speech Clarity — The ability to speak clearly so others can understand you.
• 5) Near Vision — The ability to see details at close range (within a few feet of the observer).
• 6) Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• 7) Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
• 8) Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
• 9) Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
• 10) Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
• 11) Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
• 12) Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
• 13) Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
• 14) Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
• 15) Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• 16) Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
• 17) Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
• 18) Peripheral Vision — The ability to see objects or movement of objects to one’s side when the eyes are looking ahead.
• 19) Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
• 20) Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
• 21) Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
• 22) Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

Knowledge

• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.