Job Definition:

  • Web and multimedia development professionals combine design and technical knowledge to research, analyse, evaluate, design, programme and modify websites and applications that draw together text, graphics, animations, imaging, audio and video displays and other interactive media.

Job Description:

  • Design, create, and modify Web sites. Analyze user needs to implement Web site content, graphics, performance, and capacity. May integrate Web sites with other computer applications. May convert written, graphic, audio, and video components to compatible Web formats by using software designed to facilitate the creation of Web and multimedia content.

Duties and Tasks:

  • 1) Back up files from web sites to local directories for instant recovery in case of problems.
  • 2) Respond to user email inquiries, or set up automated systems to send responses.
  • 3) Register web sites with search engines to increase web site traffic.
  • 4) Create web models or prototypes that include physical, interface, logical, or data models.
  • 5) Analyze user needs to determine technical requirements.
  • 6) Develop or implement procedures for ongoing web site revision.
  • 7) Develop databases that support web applications and web sites.
  • 8) Develop and document style guidelines for web site content.
  • 9) Evaluate or recommend server hardware or software.
  • 10) Document test plans, testing procedures, or test results.
  • 11) Develop system interaction or sequence diagrams.
  • 12) Perform or direct web site updates.
  • 13) Write, design, or edit web page content, or direct others producing content.
  • 14) Renew domain name registrations.
  • 15) Write supporting code for web applications or web sites.
  • 16) Design and implement web site security measures such as firewalls or message encryption.
  • 17) Select programming languages, design tools, or applications.
  • 18) Establish appropriate server directory trees.
  • 19) Recommend and implement performance improvements.
  • 20) Create searchable indices for web page content.
  • 21) Design, build, or maintain web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
  • 22) Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.
  • 23) Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
  • 24) Evaluate code to ensure that it is valid, is properly structured, meets industry standards and is compatible with browsers, devices, or operating systems.
  • 25) Maintain understanding of current web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.
  • 26) Develop or validate test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.
  • 27) Collaborate with management or users to develop e-commerce strategies and to integrate these strategies with web sites.
  • 28) Communicate with network personnel or web site hosting agencies to address hardware or software issues affecting web sites.
  • 29) Perform web site tests according to planned schedules, or after any web site or product revisions.
  • 30) Incorporate technical considerations into web site design plans, such as budgets, equipment, performance requirements, or legal issues including accessibility and privacy.
  • 31) Develop web site maps, application models, image templates, or page templates that meet project goals, user needs, or industry standards.
  • 32) Identify or maintain links to and from other web sites and check links to ensure proper functioning.
  • 33) Provide clear, detailed descriptions of web site specifications such as product features, activities, software, communication protocols, programming languages, and operating systems software and hardware.
  • 34) Monitor security system performance logs to identify problems and notify security specialists when problems occur.
  • 35) Research, document, rate, or select alternatives for web architecture or technologies.
  • 36) Document technical factors such as server load, bandwidth, database performance, and browser and device types.
  • 37) Install and configure hypertext transfer protocol (HTTP) servers and associated operating systems.

Activities:

  • 1) Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • 2) Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • 3) Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • 4) Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • 5) Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • 6) Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • 7) Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • 8) Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • 9) Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • 10) Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • 11) Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
  • 12) Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • 13) Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • 14) Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
  • 15) Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
  • 16) Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
  • 17) Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • 18) Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • 19) Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • 20) Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
  • 21) Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • 22) Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
  • 23) Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Abilities:

  • 1) Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • 2) Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • 3) Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • 4) Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • 5) Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • 6) Near Vision — The ability to see details at close range (within a few feet of the observer).
  • 7) Speech Recognition — The ability to identify and understand the speech of another person.
  • 8) Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • 9) Speech Clarity — The ability to speak clearly so others can understand you.
  • 10) Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • 11) Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
  • 12) Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • 13) Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • 14) Written Expression — The ability to communicate information and ideas in writing so others will understand.
  • 15) Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • 16) Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
  • 17) Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

Knowledge:

  • 1) Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • b2) English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • 3) Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • 4) Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
  • 5) Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
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