SALES REPRESENTATIVE, ELECTRICAL- ELECTRONIC

Job Definition:

Job Description:

• Sell electrical, electronic, or related products or services, such as communication equipment, radiographic-inspection equipment and services, ultrasonic equipment, electronics parts, computers, and EDP systems.

Duties and Tasks:

• 1) Analyzes communication needs of customer and consults with staff engineers regarding technical problems.
• 2) Trains establishment personnel in equipment use, utilizing knowledge of electronics and product sold.
• 3) Recommends equipment to meet customer requirements, considering salable features, such as
• flexibility, cost, capacity, and economy of operation.
  4) Negotiates terms of sale and services with customer.
• 5) Sells electrical or electronic equipment, such as computers, data processing and radiographic equipment to businesses and industrial establishments.

Activities:

• 1) Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
• 2) Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• 3) Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• 4) Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• 5) Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
• 6) Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• 7) Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• 8) Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
• 9) Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Abilities:

• 1) Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• 2) Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
• 3) Speech Clarity — The ability to speak clearly so others can understand you.
• 4) Written Comprehension — The ability to read and understand information and ideas presented in writing.
• 5) Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

Knowledge

• 1) Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• 2) Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• 3) Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• 4) Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
• 5) Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.