PARKING ENFORCEMENT WORKER

Job Definition:

• Protective services workers protect individuals and property against fire and other hazards, maintain law and order and enforce laws and regulations. Competent performance in most occupations in this sub-major group requires skills at the second ISCO skill level.

Job Description:

• Patrol assigned area, such as public parking lot or section of city to issue tickets to overtime parking violators and illegally parked vehicles.

Duties and Tasks:

• 1) Train new or temporary staff.
• 2) Wind parking meter clocks.
• 3) Enter and retrieve information pertaining to vehicle registration, identification, and status, using handheld computers.
• 4) Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
• 5) Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
• 6) Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
• 7) Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
• 8) Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
• 9) Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations.
• 10) Write warnings and citations for illegally parked vehicles.
• 11) Appear in court at hearings regarding contested traffic citations.
• 12) Assign and review the work of subordinates.
• 13) Collect coins deposited in meters.
• 14) Deliver money to be used as change at attended parking facilities.
• 15) Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.
• 16) Locate lost, stolen, and counterfeit parking permits, and take necessary enforcement action.
• 17) Maintain assigned equipment and supplies such as handheld citation computers, citation books, rain gear, tire-marking chalk, and street cones.
• 18) Maintain close communications with dispatching personnel, using two-way radios or cell phones.
• 19) Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted.
• 20) Perform simple vehicle maintenance procedures such as checking oil and gas, and report mechanical problems to supervisors.
• 21) Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries.
• 22) Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
• 23) Remove handbills within patrol areas.
• 24) Respond to and make radio dispatch calls regarding parking violations and complaints.

Activities:

• Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Abilities:

• 1) Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• 2) Speech Clarity — The ability to speak clearly so others can understand you.
• 3) Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
• 4) Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• 5) Near Vision — The ability to see details at close range (within a few feet of the observer).
• 6) Far Vision — The ability to see details at a distance.
• 7) Speech Recognition — The ability to identify and understand the speech of another person.
• 8) Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
• 9) Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• 10) Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions
• 11) Written Comprehension — The ability to read and understand information and ideas presented in writing.

Knowledge

• Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.